SHOP CLOSED FEBRUARY 15-MARCH 12
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TERMS: Fingerhut Pastries is closed February 15 - March 12, 2023. We will not entertain any orders while the shop is closed.
Payment - After a quote is accepted by both parties, an invoice will be sent to email. The invoice must be paid in full within 72 hours, or will be cancelled automatically. Orders are not placed on the calendar until full payment is received. The date requested will not be reserved without payment. Please note we are booked weeks and months in advance, and your requested event date may not be available.
Refunds- We offer refunds within 24 hours of payment accepted. After that time, no refunds given as supplies have been ordered for your custom cookies
Date changes - If you need to move your event due to illness, please let us know as quick as possible. We understand Covid and other illness is out of your control. We will keep your cookies for 2 weeks to give you time to rest and reschedule the event. Otherwise the cookies will be available for a no contact pick up with instructions to freeze at home.
Design Changes - Changes may be made up to 3 weeks in advance. Please note additional charges may apply to new theme/additional designs.
Inspiration - They are just that - inspiration! Your cookies will not be an exact replica of another artists work. We will combine our style and your theme to bring you a custom set. Colors translate different from device to device, and icing colors can change with time, heat, and humidity. We will do our best to match requested color(s) to your theme.
Characters - Due to licensing, we are unable to make character cookies, but can create character inspired sets.
Rush orders - While we are usually booked weeks in advance, we try to fit in last minute requests. Orders under 14 days will require an additional fee of $25.
Allergies - Even though most cookie flavors are nut free, everything is produced in a facility containing known food allergens including, but not limited to: eggs, wheat, soy, milk, peanuts and tree nuts.
Pick up - Cookies are fragile - customer assumes responsibility for the proper care and transport of cookies upon pick up.
Payment - After a quote is accepted by both parties, an invoice will be sent to email. The invoice must be paid in full within 72 hours, or will be cancelled automatically. Orders are not placed on the calendar until full payment is received. The date requested will not be reserved without payment. Please note we are booked weeks and months in advance, and your requested event date may not be available.
Refunds- We offer refunds within 24 hours of payment accepted. After that time, no refunds given as supplies have been ordered for your custom cookies
Date changes - If you need to move your event due to illness, please let us know as quick as possible. We understand Covid and other illness is out of your control. We will keep your cookies for 2 weeks to give you time to rest and reschedule the event. Otherwise the cookies will be available for a no contact pick up with instructions to freeze at home.
Design Changes - Changes may be made up to 3 weeks in advance. Please note additional charges may apply to new theme/additional designs.
Inspiration - They are just that - inspiration! Your cookies will not be an exact replica of another artists work. We will combine our style and your theme to bring you a custom set. Colors translate different from device to device, and icing colors can change with time, heat, and humidity. We will do our best to match requested color(s) to your theme.
Characters - Due to licensing, we are unable to make character cookies, but can create character inspired sets.
Rush orders - While we are usually booked weeks in advance, we try to fit in last minute requests. Orders under 14 days will require an additional fee of $25.
Allergies - Even though most cookie flavors are nut free, everything is produced in a facility containing known food allergens including, but not limited to: eggs, wheat, soy, milk, peanuts and tree nuts.
Pick up - Cookies are fragile - customer assumes responsibility for the proper care and transport of cookies upon pick up.